Khatati Arabic Refund and Return Policy

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Khatati Arabic Refund and Return Policy

Thank you for choosing Khatati Arabic – Printing and Signage Solutions. We are committed to providing high-quality products and services. Please read our return and refund policy carefully.


Defective or Damaged Products:

If you receive a defective or damaged product, please contact our customer service team within [number of days] days of receiving the item.
Provide clear images of the damaged or defective product along with your order number.
We will assess the issue and, if eligible, provide you with a return authorization.

Incorrect Orders:

In the event that you receive an incorrect order, please notify us immediately.
We will arrange for the return of the incorrect items and send you the correct ones.

Custom Orders:

Unfortunately, we cannot accept returns on custom or personalized orders unless they are defective or damaged.


Defective or Damaged Products:

Upon receiving and approving the returned item, we will issue a refund to your original payment method.
Refunds will include the cost of the product and any applicable taxes but exclude shipping charges.

Incorrect Orders:

Once the incorrect items are returned and verified, we will issue a refund or send out the correct items, depending on your preference.


Refunds will be processed within 1 days of receiving the returned items.
It may take additional time for the refund to appear in your account, depending on your payment method and financial institution.

How to Initiate a Return

Contact Us:

To initiate a return, please contact our customer service team at
Provide your order number, a detailed description of the issue, and images if applicable.

Return Authorization:

Our customer service team will provide you with a return authorization if your return is eligible.
Clearly label your package with the return authorization number.


You will be responsible for the shipping costs associated with the return unless the return is due to our error.
Contact Information
If you have any questions or concerns about our return and refund policy, please contact us at

We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the most current version of our return and refund policy.


Thank you for choosing Khatati ArabicPrinting and Signage Solutions.

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